Cookie Policy

Cookie Policy (UK)

This Cookie Policy explains how Matrix™ Industries (“we”, “us”, “our”) uses cookies and similar technologies on our website (matrixindustries.uk and any subdomains).

This policy should be read alongside our Privacy Policy, which explains how we use personal data more broadly. This Cookie Policy is written to comply with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1) What are cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website.

They help websites work properly, improve your experience, and provide information to website owners about how people use the site. Cookies can also be used to show you advertising that is more relevant to your interests.

Cookies can be:

Session cookies (deleted when you close your browser), or

Persistent cookies (stay on your device for a set period or until you delete them)

2) Why we use cookies

We use cookies to:

keep the website working properly

remember your preferences (like cookie choices)

understand how visitors use our website, so we can improve it

support marketing activity (only if you give permission)

3) Types of cookies we use

We use the following categories of cookies:

A) Strictly necessary cookies (always active)

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences or enabling security features.

Examples include:

saving cookie consent settings

security and fraud prevention

load balancing (keeping the site stable)

Legal basis: These cookies are used because they are necessary for the website to operate. Under PECR, consent is not required for strictly necessary cookies.

B) Functional cookies

These cookies allow the website to remember choices you make and provide enhanced, more personalised features.

Examples include:

remembering site preferences

enabling embedded content (where required)

Legal basis: Consent (where required). You can switch these off via cookie settings.

C) Analytics / performance cookies

These cookies help us understand how visitors interact with the website by collecting and reporting information (for example, which pages are visited most often and how people move around the site).

We use this information to improve site performance and user experience.

Examples include:

visitor numbers

traffic sources

time spent on pages

device and browser type

Legal basis: Consent. We will only place these cookies if you accept them.

D) Marketing / advertising cookies

These cookies may be used to track visitors across websites so that advertising can be more relevant. They may also limit the number of times you see an advert and help measure advertising campaign effectiveness.

These cookies may be set by us or by third parties (for example social media platforms) if used.

Examples include:

ad tracking and attribution

retargeting (showing adverts based on your browsing)

embedded social media functionality that tracks activity

Legal basis: Consent. We will only place these cookies if you accept them.

4) Third-party cookies

Some cookies may be set by third parties (for example analytics providers or embedded content platforms). We do not control these cookies directly.

Third parties may collect information about your online activity across websites. Where required, we will ask for your consent before these cookies are placed.

You should also review the cookie policies of those providers.

5) Cookie consent and how to change your preferences

When you first visit our website, you will see a cookie banner that lets you:

Accept All

Reject All

Customise your choices

You can change your cookie preferences at any time by clicking the cookie settings / consent preferences button on the website (usually shown as a small icon in the corner of the page).

You can withdraw consent at any time and it will not affect the lawfulness of cookies used before you withdrew consent.

6) How to control cookies in your browser

You can also control cookies through your browser settings, including:

deleting cookies

blocking some or all cookies

setting your browser to notify you before cookies are stored

Browser help pages:

Chrome: Settings → Privacy and security → Cookies and other site data

Safari: Preferences → Privacy

Firefox: Settings → Privacy & Security

Edge: Settings → Cookies and site permissions

Please note: blocking cookies may affect website functionality and some features may not work properly.

7) Cookies we use (cookie list)

We aim to keep this list accurate and updated. The specific cookies used on our website may vary depending on what tools/plugins are active (for example analytics tools, embedded media, or marketing platforms).

Cookie category list:

Necessary cookies: used for site functionality and consent management

Functional cookies: optional features and preferences

Analytics cookies: optional visitor tracking

Marketing cookies: optional advertising and retargeting

You can view and manage the active cookies in each category using the cookie consent tool on our website.

If you would like a full cookie register (including cookie names, purposes, expiry periods, and providers), please contact us at info@matrixindustries.uk and we will provide it.

8) How long cookies stay on your device

Different cookies last for different lengths of time:

Session cookies expire when you close your browser

Persistent cookies remain until they expire or you delete them

Where possible, we use cookies with the shortest duration needed to achieve their purpose.

9) Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our website tools.

We will post updates on this page and update the “Last updated” date above.

10) Contact us

If you have any questions about cookies or this policy, contact:

Matrix™ Industries
Email: info@matrixindustries.uk
Phone: 020 3616 2247

If you are unhappy with how we handle your personal data, you can complain to the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF